FAQs

Why do I need someone to clean my cans?

1

With a garden hose and cleaning solution, there’s only so much you can do. Our technicians use a state of the art bin cleaning system that removes hard to reach dirt, grime, and bacteria that builds up over time. Our cleaning service helps save you time, energy, and frustration!


How often should my cans be cleaned?

2

This is completely up to you! However, we recommend that you get them cleaned monthly as germs and bacteria will begin to live all over your cans because of continual use. The health of our clients is one of our top priorities!


What should I expect from CNY trash can cleaning?

3

We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.


Is CNY trash can cleaning environmentally friendly?

4

Yes we are! We provide you with an eco-friendly service that sanitizes, disinfects, and deodorizes your bins without the use of harmful chemicals. Each can only requires approximately 3-5 gallons of water. If you did it yourself with a garden hose, it would take at least 15 gallons! At CNY trash can cleaning, we keep your cans clean while staying green!


Where do you dump the dirty water?

5

We dispose of our dirty water properly following county guidelines. Dirty water will never be dumped in your yard to ensure your safety as well as the safety of your loved ones and the environment. Proper disposal makes for a happy, healthy environment!


Will I be locked into a contract?

6

This is another way we make happy clients, there are no contracts when you choose us! You are free to cancel your monthly or quarterly cleaning at any time. With that said, if you cancel your monthly service before four months of service, (or quarterly service before two quarters of service), we will bill you the difference of our one time cleaning rate and what you have already paid for our service. For example, our one time cleaning rate is $49 and you paid $14 total for our service, we will bill you $35 to close your account. We believe that if we keep you happy by providing a quality service, there won’t be any reason to lock you into a contract!


What condition should the cans be in before a scheduled cleaning?

7

Cans must be free of trash with the exception of small pieces of trash stuck to the bottom of the bin. If there is unbagged animal or human waste, we will not be able to clean your cans due to contamination of the equipment and health hazard to our technicians. cans must be free of cooking and motor oils. cans must be free of paint, chemicals, cat litter, or hazardous waste. Although we’d love nothing more than to clean your cans, we prioritize the wellbeing of our employees and equipment.


Can I alternate cans for each cleaning cycle?

8

Sorry, but no. The reason why is that each can that is scheduled to be cleaned has been marked with our CNY trash can cleaning sticker. Only bins that are marked will be cleaned on our routes. Please see our website home page for multiple can pricing discounts!